Privacy Policy

1. Introduction

TaxSey ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax compliance platform and related services.

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Account information (name, email, company details)
• Financial and tax data uploaded for compliance purposes
• Payment information for subscription processing
• Communications with our support team

Information Collected Automatically

• Device and browser information
• IP address and location data
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain our tax compliance services
• Process transactions and send related information
• Send administrative information and service updates
• Respond to inquiries and provide customer support
• Improve and personalize your experience
• Detect and prevent fraud and security issues
• Comply with legal and regulatory requirements

4. Data Security

We implement comprehensive security measures to protect your data:

• 256-bit SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication options
• SOC 2 Type II compliance
• UAE-based data centers with ISO 27001 certification

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations
• Regulatory authorities when required by law
• The FTA when you authorize us to file on your behalf
• Business partners with your explicit consent

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Tax-related data is retained for a minimum of 5 years as required by UAE tax regulations. You may request deletion of your account data, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Export your data in a portable format
• Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

9. International Data Transfers

Your data is primarily stored in UAE-based data centers. If data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

10. Children's Privacy

TaxSey is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@taxsey.com
Data Protection Officer: dpo@taxsey.com
Address: Office 502, The Binary Tower, Business Bay, Dubai, UAE